Fapshi logo
  • Pricing
  • Contact
Sign In
Start now
Fapshi logo
Fapshi logo

Products

  • Payment Links
  • Iventily
  • Invoicing
  • Products
  • Online Store
  • Mobile App
  • Bulk Payments
  • Wallet

Developers

  • Documentation
  • Full API reference
  • Libraries and SDKs
  • Plugins
  • Automate payouts

Resources

  • Help & Support
  • Guides
  • Pricing
  • Contact
  • Suggest a Feature

Company

  • Customer Directory
  • Newsroom
  • Jobs
  • Privacy policy
  • Terms & Conditions
  • AML Policy
  • Join our Slack channel
  • Join our WhatsApp Community

© 2025 Fapshi, Inc.

Popular topics

    Account

    Dashboard

    Payments

    2FA

    Verification

    Payouts

    Getting Started

Contact support

24/7 help from our support staff

Help & Support

Payouts

Payouts are how money from your customers gets deposited into your bank account. Depending on your business location and payout schedule, funds from your transactions will be paid out to your bank account on a rolling basis.

See information below on your first payout, your payout schedule, and resources for adding and updating your bank account information.

You can also find more information about payouts in the Fapshi Docs.

  • How to Set Your Fapshi PIN

    What is the Fapshi PIN?

    Your Fapshi PIN is a 5-digit code used to authorise any money leaving your account, including:

    • Transfers to other Fapshi users
    • Payouts to Mobile Money or bank accounts
    • Bulk payments

    You must set your PIN before using these features.

    💻 Set Your PIN via Dashboard

    Step 1: Log into your Fapshi dashboard
    Step 2: Click the Create button in the top-right corner and choose:
    “A pin (transfers and payouts)”
    Step 3: Enter your 5-digit PIN and click Submit

    📱 Set Your PIN on the Mobile App

    Step 1: Open the Fapshi mobile app
    Step 2: Go to Settings → Security → Set PIN
    Step 3: Enter your 5-digit PIN and confirm

    🚫 Do Not Share Your PIN!

    Never share your PIN with anyone — not even a Fapshi team member.
    Your PIN protects your money. If someone has it, they can drain your account.
    Fapshi will never ask for your PIN.

    If you forget your PIN, check the Forgot PIN Guide to change it.

  • Forgot your PIN? Don't panick, do this

    If you’ve forgotten your PIN or suspect someone else knows it, you can request to reset it securely through our support system.

    🔄 How to Reset Your PIN

    Step 1: Go to the Fapshi support page

    Step 2: Choose the subject: "Change my pin"

    Step 3: In the message, provide:

    • Your email address
    • Your support PIN

    How to get your support PIN:
    Click the user icon (at the top-right of your dashboard) and copy the Support PIN shown.

    Once support approves your request, follow the same steps in How to set your PIN to create a new one.

    📱 On the Mobile App

    Go to Settings → Forgot your Fapshi PIN?
    Follow the prompts to submit a reset request.

    🚫 Do Not Share Your PIN!

    Never share your PIN with anyone.
    Even Fapshi staff will never ask for your PIN.
    Anyone with your PIN can access your funds.

  • Add a bank account for payouts

    To receive payouts via a bank account, you must set your bank details on your dashboard.

    To add a bank account

    • Go to Payouts, select Request a bank transfer. If you have not yet set your bank details, you'll be able to do so. Otherwise, you can edit the details.
    • You will be prompted to re-enter your password.
    • Enter bank account details and save. Ensure the account number, routing number, and name match your bank statement