Getting Started

Welcome to Fapshi! This guide will help you set up your account, start accepting payments, and explore the tools to grow your business in Africa. Whether you're a small business, freelancer, or enterprise, Fapshi makes it easy to collect payments, send payouts, and manage your finances—all in one platform.

Create or Connect a Fapshi Account

Step 1: Sign Up for a Fapshi Account

1. Visit fapshi.com and click Sign Up.
2. Provide your email address, a secure password, and basic details (e.g., name and phone number).
3. Verify your email address via the confirmation link sent to your inbox.

• Tip: Ensure your email is accessible, as it’s used for account notifications and recovery.

Step 2: Complete Account Activation

To start accepting payments, activate your account by providing additional details:

• Business Information: Include your business type (e.g., sole proprietorship, LLC), address, and website (if applicable).
• Identity Verification: Submit a government-issued ID (e.g., passport, driver’s license) and proof of address (e.g., utility bill).
• Fapshi PIN: Set your PIN (Five digits code used to approve payouts from your account).
• Note: Most accounts are approved instantly. If additional information is needed, Fapshi will notify you via email or your Fapshi Dashboard.

For detailed steps, see How to Activate Your Fapshi Account.

Start Accepting Payments

Option 1: Use Fapshi’s No-Code Solutions

• Payment Links: Create a payment link directly from your Fapshi Dashboard to share via WhatsApp, SMS, or email. No coding required!
• Invoicing: Send professional invoices to customers with built-in payment options (e.g., MTN Mobile Money, Orange Money).
• Bulk payments: Send money to multiple mobile money accounts in a single click.

Option 2: Integrate Fapshi on your product (for Developers)

• API Integration: Use Fapshi’s APIs to build custom payment flows for your website or app. Check out the Fapshi Developer Documentation for guides and sample code.
• SDKs and Plugins: Integrate with popular platforms like WooCommerce, WordPress, or custom apps using Fapshi’s SDKs.
• Test Mode: Test your integration in sandbox mode to ensure everything works before going live.

See Accepting Payments with Fapshi for more details.

Manage Your Fapshi Account

Key Dashboard Features

• Payments: View all transactions, issue refunds, or export reports for accounting.
• Payouts: Issue payouts to your bank or mobile money account and track payout status.
• Settings: Update your business profile, enable two-factor authentication (2FA), or configure notifications.

Common Account Tasks

• Change Password: Go to Settings > Security in your Dashboard.
• Enable 2FA: Add an extra layer of security via email.
• Update Bank Details: Ensure payouts go to the correct account by updating in Settings > Payouts.
• Close Account: Contact support if you need to deactivate your account.

Learn more at Managing Your Fapshi Account.

Get Help When You Need It

Fapshi offers 24/7 support to all account holders:

• Email: Reach out to support@fapshi.com.
• Chat: Use the WhatsApp chat feature in your Fapshi Dashboard.
• Phone: Call our support line at +237-673-669-111 (available in English and French).
• Help Center: Visit the Help Center for FAQs, guides, and troubleshooting tips.
• Community: Join the Fapshi Developer Slack channel or WhatsApp community or follow us on Twitter/X for updates and tips.

Pro Tip: Contacting Support

• Include your support PIN when submitting a request to help us identify your account.
• Include relevant details (e.g., transaction IDs, phone numbers) but never sensitive data.

Monitor Fapshi System Status

• Check status.fapshi.com for real-time API and system updates.
• Subscribe to alerts via your Dashboard to stay informed about system changes that may affect your business.

Next Steps

• Review Fapshi’s Services Agreement to understand terms and restrictions.
• Contact our sales team for custom enterprise solutions.

Start your journey with Fapshi today and empower your business to thrive in Africa’s digital economy!