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Help & Support

2FA

Two-factor authentication (2FA) is an additional security layer that protects your Fapshi account from unauthorised access.
When 2FA is enabled, you’ll need to provide a second form of identification and your password to log in to your account.

You can enable 2FA from your Fapshi dashboard in the security settings.
We strongly recommend activating this feature to secure your payments, personal information, and business data.

  • Trouble signing in?

    Your username is the email address used to register the account. Reset your password at dashboard.fapshi.com/forgot-password if needed, and complete the two-step authentication if required.

    Forgotten username or email address

    The username for your Fapshi account is the email address used to register the account. Not sure which email you used? Search your inbox for previous Fapshi emails to confirm.

    Forgotten password

    Reset your password at dashboard.fapshi.com/forgot-password if needed.

    If two-step authentication (2FA) is enabled, complete for example, by entering the verification code sent to your email.

    You’ll receive a confirmation email in your inbox once your password has been reset.

    Can’t complete two-step authentication

    If you remember your password, but can’t complete two-step authentication, and you are the account owner, you can temporarily disable two-step authentication to recover your account by contacting support @support.fapshi.com.

    Still can’t sign in?

    If you’ve followed the steps above but you still can’t sign in, contact our support team for help. Use the email address you signed up with to help us locate your account more easily.